Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Platinum Racking Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 Days after the confirmation.

Please return your purchase to the following address:
Platinum Racking Sdn Bhd
8B, Jalan Lumpur, 

05100 Alor Setar, Kedah

Please contact us at or Whatsapp it to us at 017-4338488 
 if you have any questions or doubts.